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Working Hours
Sat - Thu: 9:00 AM - 8:00 PM
Friday: Closed
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You can track your order by logging into your account and visiting the 'My Orders' section. You'll also receive email updates with tracking information once your order ships.
We deliver within 2-3 working days inside Dhaka and 3-5 working days outside Dhaka. Express delivery options are also available for select areas.
We accept Cash on Delivery (COD), bKash, Nagad, Rocket, and all major credit/debit cards. You can choose your preferred payment method at checkout.
We offer a 7-day return policy for most products. If you're not satisfied with your purchase, you can return it within 7 days for a full refund or exchange.
Currently, we only ship within Bangladesh. We're working on expanding our delivery network to serve international customers soon.
We welcome new sellers! Please visit our 'Sell on Safwah' page or contact our business team at sellers@safwahbd.com for more information.